Societies need people to follow shared rules, or life would be chaotic. The ways a society encourages people to keep to its norms are together called social control.
Two kinds of social control
- Formal social control is carried out by official bodies with written rules, such as the police, the courts and school authorities. It uses laws and clear penalties.
- Informal social control is exercised by ordinary people in everyday life, through a look of disapproval, praise, laughter or being left out. It has no written rules but is very powerful.
Sanctions
A sanction is a reward or punishment used to encourage people to follow norms.
- Positive sanctions reward good behaviour, such as praise, a prize, or a promotion.
- Negative sanctions punish rule-breaking, such as a fine, detention or being ignored.
Sanctions can be formal (a court fine) or informal (a parent's approving smile). Most of the time, informal sanctions shape our behaviour without us noticing.
Conformity
Conformity means going along with the norms and expectations of a group or society. Most people conform most of the time, because it feels natural, earns approval and avoids trouble. Conformity is what makes shared life possible.
Deviance
Deviance is behaviour that breaks the norms of a society. Not all deviance is illegal; talking loudly in a place of worship is deviant but not against the law, while theft is both deviant and illegal. What counts as deviant varies between cultures and over time: an act seen as shocking in one place or period may be perfectly ordinary in another. This shows that norms are learned rather than fixed by nature. Social control is society's way of encouraging conformity and responding to deviance, using formal and informal sanctions together so that most people follow the rules most of the time without ever needing to be forced.